Users can reach the Connflow support team through live chat, email, or by submitting a ticket directly from their dashboard. Each request is logged and tracked until resolved, ensuring no issue is overlooked. The team responds promptly to guide users through technical concerns, account assistance, or feature-related questions.

Connflow provides both AI-assisted and human-led support. The AI chatbot handles basic queries instantly, such as navigation tips or payment confirmations, while experienced support agents assist with technical, billing, and configuration-related matters. This dual system ensures quick responses without compromising personalized help.

Yes, Connflow’s AI chatbot operates 24/7, offering immediate help for common issues and basic troubleshooting. Human support operates during standard business hours to handle in-depth cases that require investigation or account adjustments. This ensures users always have access to guidance whenever they need it.

If a technical problem arises, users can log a support ticket through the dashboard. The issue is automatically prioritized and assigned to the relevant department for resolution. The support team keeps the user informed throughout the process, providing updates until the issue is fully fixed and verified.

Yes, Connflow provides complete on-boarding assistance for new users. The support team helps with setup, data import, and account configuration to ensure a smooth start. Training sessions and walk throughs are available for both individuals and teams, helping users understand key tools, automate tasks, and make the most of Connflow’s features from day one.